Soma works the way your business works.
Not a generic tool you adapt to your industry. An operational agent that understands the specific processes, customer patterns, and operational challenges of your type of business.
Compliance Firms
Soma guides every client through your requirements checklist, collects documents, confirms payments, and keeps their application moving. Your team does the actual work. Soma runs the operational layer around it.
- •Clients guided through requirements automatically
- •Status updates answered instantly from their record
- •Every application visible in Soma Desk with full history
Private Health Insurance Brokers
Soma handles every customer touchpoint from first enquiry to renewal. New members get guided enrollment. Existing members get instant query responses. Renewals happen proactively before cards lapse.
- •Plan enquiries answered without staff writing the same thing repeatedly
- •Renewals sent automatically — no lapsed cards
- •Every member query resolved or escalated with context
Private Clinics and Specialist Centres
Soma handles the full booking flow in conversation, collects patient intake before arrival, and sends post-visit follow-ups automatically. Your clinical team focuses on patients. Soma handles the desk.
- •No missed bookings when the desk is busy
- •Intake collected before arrival
- •Post-visit follow-up that actually happens
Retailers and Product Sellers
Convert inquiries and product screenshots into paid orders instantly. Soma identifies items from customer photos, checks inventory, processes requests, and collects payment directly in the chat.
- •Every enquiry answered instantly regardless of volume
- •Orders processed without manual handling per order
- •Customers updated at every stage automatically
Agencies, Consultancies, and Professional Services
The founder handling every client touchpoint personally is the most common growth bottleneck in professional service firms. Soma handles new enquiries, follows up on proposals, manages scheduling, and sends payment reminders. Your team stays focused on delivery.
- •New enquiries handled even when the team is heads-down
- •No proposal sitting without a follow-up
- •Clients always know what is happening
Restaurants with volume
For businesses taking real daily order volume across WhatsApp and Instagram - Soma receives orders in conversation, logs them accurately, confirms payment, and keeps customers updated on delivery. No manual message per order.
- •Every order received accurately with no missing detail
- •Customers updated without manual follow-up
- •Order log always current
Built to protect every business & conversation,
End-to-End Encryption
Industry-standard 256-bit AES encryption keeps your internal ledgers and customer conversations entirely unreadable to outsiders.
Zero-Risk Transactions
Seamless, secure payment processing backed by Paystack's Level 1 PCI-DSS compliance.
Total Data Isolation
Your catalog, clients, and rules are fenced off. Soma only serves your business, using only your data. No cross-contamination.
Ghana DPA Compliant
100% compliant with Act 843. We protect your customers' data so you never have to worry about compliance risks.
Let Soma manage your front desk. You have a business to run.
Soma manages the constant flow of messages, bookings, and payments across WhatsApp, Instagram, Facebook, and your website. Keep your customers attended to instantly, while building a clean record of your daily operations.